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Please submit the requested information and a member of the CDC TRAINexternal icon Learner Support team will contact you by email as soon as possible.

The CDC TRAIN Learner Support team is available Monday – Friday from 8:00 am to 4:30 pm eastern time except for federal holidays. Requests received outside normal business hours will be processed the next business day.

TAKE ACTION: New email processes take effect on April 16 in TRAIN - verify your email address today!

Starting on April 16, account holders with email addresses that haven't been verified in the last 12 months will be prompted to verify before accessing TRAIN. You will not be able to access your courses or transcript until verification is completed. Please use the Email Verification FAQ for assistance.



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Page last reviewed: May 18, 2022
Content source: National Center for State, Tribal, Local, and Territorial Public Health Infrastructure and Workforce